Terms & Conditions
Terms & Conditions - the basics
By purchasing from our website, you agree to the following terms.
Product Information
All products are handmade using natural materials. Variations in color, shape, and size are normal and part of the uniqueness of each piece. Photos are for reference only.
Orders & Payments
Orders are processed after payment is received. We reserve the right to cancel orders due to errors, availability, or suspected fraud.
Shipping
Processing times vary depending on the item. Delivery times depend on the courier and destination. We are not responsible for shipping delays once the order has been dispatched.
Returns & Exchanges
Returns or exchanges must be requested within the stated return period and items must be unused and in original condition. Custom or personalized pieces are non-returnable unless defective.
Jewelry Care
To maintain quality, avoid water, chemicals, and sleeping while wearing jewelry. Tarnish may occur over time with normal wear.
Spiritual Disclaimer
Crystal and gemstone properties are based on traditional beliefs and are not intended as medical advice or treatment.
Intellectual Property
All images, designs, and content are the property of our brand and may not be used without permission.
Contact
For questions, please contact us via email.
